• Online merchant since 12 years
  • 30 days money back guarantee
  • Shipping via Royal Mail

Terms & Conditions

There are statutory warranty rights for products.

Price Information: The total price of the product, including all taxes and fees, is stated on the corresponding offer.

Information about Shipping Costs: If additional delivery and shipping costs are required, these are stated within the price.

Delivery Time Details: At the latest, we dispatch our products 2 days after receiving the payment. The date of delivery is furthermore determined by the dispatch time; this generally takes 5-8 working days. The delivery will therefore be expected to reach you 5 days after receiving your payment.

 

Technical Steps for the Conclusion of the Contract:

By pressing the corresponding screen-button, you can select a category and a product within that category.

Shopping Cart:

Pressing the "Add to Cart" button will add the product you are interested in to your shopping cart. The contents of your cart will be shown in the top right-hand corner of the screen. If you click the "View Cart" icon here, your cart will be opened. Subsequently you are able to update your order or enter discount codes.

Checkout:

When you click on "Proceed to Checkout" you will be requested to pay. Here, you can enter your billing address, check and, if necessary, change the shipping method and method of payment, and double check your overall order. You can either get your order delivered to the stated billing address (as recommended) or, by unticking the pre-ticked box, to a different delivery address.

Submitting your order:

By clicking "Submit Order" you are making a binding order which is subject to a charge. This, however, only happens when you have ticked the box in the field "I hereby accept the Terms and Conditions." The receipt of the contract confirmation e-mail leads to the technical conclusion of the contract.

Information about Storage and Accessibility:

We save the contents of the contract confirmation e-mail, which contains the contract text. If you would like to permanently save the contract text, you should save the contract confirmation e-mail and print it out. When concluding the contract, the contractual provisions, as well as the general terms and conditions, will appear on your screen. Upon the conclusion of the agreement, you will immediately receive these contractual provisions via e-mail. Consequently, you are given the opportunity to save the contractual provisions, including the general terms and conditions, on a permanent data carrier. This can be done, for example, by saving the e-mail we send you or by taking a screenshot of the offer. We would furthermore recommend that you print out and save the respective presented offer on screen.

Recognition and Rectification of Input Errors:

The "Go back" button in the browser provides an effective and accessible, technical way to rectify input errors. You can use this to correct input errors, which is possible to do as long as you haven't clicked on "Submit Order". Another effective, technical method to recognise input errors is, for example, to use the zoom function on the display of your browser. The recognition of input errors means that you can double check that what you've entered on the keyboard or mouse is exactly what you intended to write. Check if everything you wanted to write is what actually appears on the screen. If this is not the case, cancel the process. Check over the details once more before clicking on "Submit Order". You can receive further assistance by going through the ordering process, which has been moderated by a written notification. Please check in particular that the quantity of products in your shopping cart is accurate before clicking "Submit Order".

Contractual Language, Applicable Law

The conclusion of the contract is available in German. The law of the Federal Republic of Germany shall apply. We do not submit to a code of conduct.

Information concerning dispute resolution for consumers

We are ready to participate in dispute settlement procedures before a consumer conciliation board.
Information concerning address and website of the consumer conciliation board:

Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.
Straßburger Str. 8
77694 Kehl

https://www.verbraucher-schlichter.de

We declare that we will participate in dispute settlement procedures before a consumer conciliation board.

In accordance with the EU Regulation No. 524/2013 of the European Parliament and of the Council from the 21st May 2013, you are able to open a case via the following link from the EU Dispute Settlement Body. We hope, however, that we will not give you any reason to do so and promise to take any of your concerns just as seriously in our customer support services.

Link: http://ec.europa.eu/consumers/odr/