Terms and conditions

There is a legal right of liability for defects for goods.

Price information

The total price of the goods (excluding shipping costs) including all taxes and duties within the EU is stated on the respective product page. For deliveries of goods outside the EU, separate duties and taxes may be incurred by the buyer upon receipt of the goods. These separate charges are levied by the locally competent authorities. All prices and shipping costs are in Euro.

Shipping terms

There are no shipping costs for standard shipping of a consignment or parcel within Germany. Depending on the country of delivery, freight charges apply for shipping by forwarding agent, which are shown separately in the order process. A shipping costs overview can be viewed here: Shipping

We ship with the shipping service provider selected by the customer at checkout. However, we reserve the right to change the shipping service provider for any urgent reason. Reasons for such a change can be: technical availability, capacity limits, shipping terms of the carrier.

Delivery time information

We ship the order at the latest on the second working day after receipt of payment. The delivery date also depends on the shipping time. Experience has shown that within Germany this takes 1-3 working days for parcels and 3-5 working days for letters. Deliveries to other EU countries for parcels and letters can take 2-4 working days longer. Different delivery times are possible. Electropapa provides details of delivery times in the shipping options on the "Complete order" page.

Technical steps for concluding the contract

By pressing the corresponding on-screen buttons, you can select a category and, within this, an item. By pressing the button "Add to shopping cart" you place the item in the shopping cart. In the shopping basket you can change the quantity of the selected items or delete items completely or empty the shopping basket. After pressing "Proceed to checkout", you can enter a billing address and (also deviating from this) a delivery address, select from the shipping methods offered, select from the payment methods offered and, if necessary, enter a voucher code. In connection with the billing address, we will also request your e-mail address. You will be offered the option that we - in the context of creating a customer account for you - save the billing address you entered for your next visit. By pressing the "Continue“ button, you will be taken to the "Complete Order“ page, where you can choose from the different payment methods available. By pressing the "Submit Order" button, you place a binding and chargeable order.

Payment methods

PayPal is a service of PayPal (Europe) S.à r.l. et Cie, S.C.A. The conditions of PayPal apply. Amazon Pay is a service of Amazon Payments Europe S.C.A. The terms and conditions of Amazon Pay apply. The payment method Sofortüberweisung is a service of Sofort GmbH. The terms and conditions of Sofort GmbH apply. PayU is an international payment service provider. The conditions of PayU S.A. apply. Electropapa does not charge any separate fees for the use of these payment methods. The data entered will not be stored by Electropapa, but may be stored by the respective selected payment provider. The corresponding data protection provisions of the payment service provider apply to this.

Vouchers

1. Promotion vouchers and goods vouchers can be entered in the "Enter voucher code" field in the shopping basket and redeemed by clicking on the "Redeem voucher" button.
2. For promotion vouchers, the respective redemption conditions of the associated promotion apply. These terms and conditions are stored on the corresponding promotion page.
3. Goods vouchers that have been handed over can be redeemed until the end of the third year after the year in which the voucher was purchased.
4. Promotion vouchers and goods vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
5. Vouchers can only be redeemed in full. Proportionate offsetting is not possible as they are not credit cards. The value of the goods in the order must be at least equal to the value of the voucher in order to be redeemed. Shipping costs do not count towards this.
6. Goods vouchers are transferable to other legally competent persons.

Retention of title

We retain title to the object of purchase until payment has been made in full.

Information on storage and accessibility

We store the contents of the contract confirmation email which contains the text of the contract. In order to save the contract text permanently, you should save and print out the contract confirmation email. Upon conclusion of the contract, you will see the contract provisions including the General Terms and Conditions on your screen. Immediately after conclusion of the contract, you will receive these by e-mail. This gives you the opportunity to save the contractual provisions including the General Terms and Conditions on a permanent data carrier, e.g. by saving the e-mail sent to you by us or by taking a screenshot of the offer and printing it out. Furthermore, we advise you to print out the respective offer displayed on the screen and to keep it.

Detection and correction of input errors

An effective and accessible technical means of correcting input errors is the "one page back" button on your browser. You can use this to correct input errors. This is possible until you have pressed "Submit Order". Another effective technical means of recognising input errors is, for example, the magnification function in the display of your browser. The recognition of input errors requires that you make sure and check yourself that what you enter, e.g. via the keyboard or mouse, corresponds to what you want. Ask yourself whether what you want and what you have entered match. Otherwise, cancel the process. In this way, check your input before you finally press "Submit Order". You will receive further help when going through the order process, which is moderated by written instructions. In particular, please check that the quantities in the shopping basket are correct before you press "Submit Order".

Information according to § 18 Battery Act

Batteries can be returned to the point of sale after use. End users are legally obliged to return used batteries. The symbol with the crossed-out dustbin (§ 17 para. 1 Battery Act) has the following meaning: Batteries must not be disposed of in household waste. The chemical symbols of the metals (§ 17 para. 3 Battery Act) have the following meaning: "Hg" means mercury (Hydrargyrum), "Cd" means cadmium and "Pb" means lead (Plumbum). You can return the batteries to us as indicated in the imprint (supplier identification).

Information, notification and notices

We hereby inform you that we collect, process and use personal data by means of electronic data processing (EDP) to the extent necessary for the purpose of establishing, structuring the content of or amending the purchase contract (purchase transaction). The fulfilment of the purchase contract, of which you as the customer are a contracting party, constitutes a statutory authorisation on the level of European law for us to process your personal data (Art. 6 Para. 1 lit. b DS-GVO). We indicate to you that we will forward your data to Afterbuy (ViA-Online GmbH, Kimplerstraße 296, 47807 Krefeld, www.afterbuy.de) to the extent necessary for the purchase transaction. Beyond this, we do not pass on your data to third parties! For information or disclosure, please contact us at the address given in the provider identification (imprint). We would like to point out that you have the right to revoke your consent to the collection, processing and use of your data at any time with effect for the future. You can also declare this revocation by e-mail to us. You can find our e-mail address in the provider identification (imprint). For further and detailed information, please also read our data protection declaration in accordance with the DS-GVO. You can access this via the corresponding link in the footer of our online shop.

Contract language, applicable law

German is the language available to you for the conclusion of the contract. The law of the Federal Republic of Germany shall apply. We do not submit to any codes of conduct.

Information on consumer dispute resolution

We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the Consumer Dispute Resolution Act and are not obliged to do so.