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When returning goods, please include a completed returns form and, in the case of a complaint (under warranty), a copy of the invoice. Upon receipt of the returned item(s), our returns department will check the issue and exchange the product or offer a refund.
Returns address:
B & W Handelsgesellschaft mbH
RETOURE
Thormeyerstr. 1
01877 Bischofswerda
Germany