• Online merchant since 12 years
  • 30 days money back guarantee
  • Shipping via Royal Mail

Return Policy

When returning goods, please include a completed returns form and, in the case of a complaint (under warranty), a copy of the invoice. Upon receipt of the returned item(s), our returns department will check the issue and exchange the product or offer a refund.

Download returns form here

Returns address:

B & W Handelsgesellschaft mbH


Thormeyerstr. 1

01877 Bischofswerda