• Online merchant since 14 years
  • Returns within 30 days
  • Europe-wide shipping
Shopping Cart
Shopping Cart is Empty

Contact Us

Please contact our support team if you have questions.
Either send us an email to info.en@electropapa.com or use the contact form below. Thank you!

In accordance with the EU Regulation No. 524/2013 of the European Parliament and of the Council from the 21st May 2013, you are able to open a case via the following link from the EU Dispute Settlement Body. We hope, however, that we will not give you any reason to do so and promise to take any of your concerns just as seriously in our customer support services.


Link: https://ec.europa.eu/consumers/odr/

Your privacy is important to us!

We use different types of cookies. Certain cookies are technically required so that everything works properly when you visit our online shop. By using statistical & analytical cookies, we are able to recognise you on our website in order to measure the success of campaigns and shop optimisations. We also use marketing cookies which allow us to address you in a more personalised way, even outside our website.

You can adjust your consent to such cookies with immediate future effect any time via Cookie settings at the bottom of each page.

Cookie settings

Adjust your personal data protection settings here. Confirm your settings by clicking [Save selection]. By selecting and clicking [Accept all], you agree to the use of all cookies.